9.00am - 1.00pm at Printworks, Dublin Castle
14:00 to 16:00 at The Printworks, Dublin Castle, D2
9.00am - 1.00pm at Farmleigh House, Phoenix Park
The Annual Quality Customer Service Conference takes place on 11th December, 2019. Click here for programme and registration.
22 Nov 2019
Our Public Service 2020 is a framework that supports continuous development and innovation across the public service. Its actions will deliver better quality services to the Irish public. It builds on the achievements of previous reforms and sets a path for improvements beyond 2020. There are 18 actions which include new initiatives and actions that will build on reforms already in place.Learn more about What is Our Public Service 2020 Downloads downloads What is Our Public Service 2020